witty-cascade

Last updated: July 2026

Introduction

witty-cascade is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel consultancy services.

By accessing our website or submitting enquiries through our forms, you consent to the practices described in this policy. If you do not agree with the terms, please refrain from using our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, and any details you provide in enquiry forms or correspondence.
Travel Preferences: Destination interests, travel dates, number of travellers, and special requirements you share with us.
Technical Data: IP address, browser type, operating system, and pages visited on our website.
Cookie Data: Information collected through cookies and similar technologies as described in our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide travel consultation services.
To prepare personalised travel proposals and itineraries.
To communicate with you about your travel arrangements.
To improve our website and services based on usage patterns.
To comply with legal obligations and protect our legitimate interests.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Consent: When you submit an enquiry form or accept cookies.
Contractual necessity: When processing is required to provide services you have requested.
Legitimate interests: For business operations, security, and service improvement.

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

Travel providers (hotels, transport operators, tour guides) to fulfil your booking requests.
Service providers who assist with our website operations and communications.
Legal authorities when required by law or to protect our rights.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for up to three years after your last interaction with us.

Your Rights

Under applicable data protection laws, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data in certain circumstances.
Object to or restrict processing of your data.
Withdraw consent where processing is based on consent.
Lodge a complaint with a supervisory authority.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom or European Economic Area. When such transfers occur, we ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

witty-cascade
47 Chancery Lane
London WC2A 1PL
United Kingdom

Email: [email protected]